Workshop Details

WORKSHOP MANAGER

The most comprehensive program in the "MANAGER SERIES" of Business Software packages. Other titles in the series are the Accounts Manager, the Cycle Manager, the Wrecker Manager and the Plaster Manager all come with an optional Point of Sale Module.

This computer system provides a reliable solution for mechanical workshops, auto electricians and/or spare parts wholesalers, at a moderate (once off) cost. We are offering a specialized system designed to handle the intricacies of the motor vehicle repair industry.

With Workshop Manager, we have specifically directed our attention to the needs of the small to medium workshop. We have incorporated many utilities and reporting options which have been shown to be of great advantage, and are now in fact demanded by many workshop operators to be included as a standard feature of a package.

The multi-user version boasts full file and record locking facilities allowing the remote terminals to gain access to the same records as the main system.

The Workshop Manager will run on any 100% IBM compatible PC.

Minimum hardware requirements is an Intel (or compatible) 386 single user or Pentium (or higher). Operating systems include MS-DOS 5.0 (or higher) and Windows 3.1 (or Higher), or Windows 95.

Recommended hard disk capacity is 1.7 GByte, minimum required is 30 Mbyte.

Creative Accounts Management Systems has established facilities for support of both hardware and software throughout Australia. We provide backup service and support to all sites using our products with very good response times on any encountered problems. We are very particular about the quality of equipment we supply, as we realize the absolute maximum reliability is essential, whilst still maintaining competitive pricing.

A modem is required at all sites for fast resolution of minor problems and upgrades. This unit may also be used to access the Internet or access suppliers for ordering and pricing, via telephone line.

The remaining pages in this information document will provide you with an understanding of the Workshop Manager package and some background material on our company. We hope that this information is satisfactory and that together with a demonstration of the package, we are able to show you what we already know.....

"THE WORKSHOP MANAGER SOFTWARE PACKAGE IS THE BEST, MOST COST EFFECTIVE AND RELIABLE CUSTOM BUILT SOFTWARE FOR THE AUTOMOTIVE REPAIR INDUSTRY TO DATE!!!"

THE SYSTEM

Overview

Outlined in the information below are some of the special features of the Workshop Manager package. It should be pointed out though that this package has evolved from a very solid accounting base and apart from the special Vehicle related features about to be identified, we are offering an extremely reliable accounting package, providing: -

	Itemized open-item Customer System with invoicing.
	Itemized open-item Suppliers System.
	Fully integrated General Ledger System.
	Sophisticated Stock Control and Spare Parts System integrated throughout the entire system.
	Fully integrated Vehicle and Service History.

Features

Special Features

Pull Down Menu Screens provides the operator with easy to use screen functions. You get all the options on screen when selecting, stock items, debtors, creditors, or general ledger accounts.

Multi-user System runs in standard MS-DOS or Windows programs allowing other MS-DOS or Windows applications to be used. These are much cheaper than those available under UNIX systems or other multi-user platforms.

Ability to produce detailed statements for all customers or single customers at any time. This improves your cash flow immediately.

Ability to leave invoice (save and exit) and return later - very useful feature gives you the chance to interrupt an invoice and return to add to it or make any alterations at a later time. Also reprinting of any invoice ever raised on the system.

Fully integrated service reminder letters allowing advertising and generating repeat business opportunities on a more regular basis. If all of your customers came back one more time per year than what they currently do then you should have increased your business by up to 50%.

Fully itemized open-item accounting. Providing the ability to track and keep tabs on individual invoices. This system does not allow outstanding figures to merely become an unaccountable lump of money outstanding. It controls outstandings by their invoice numbers and cheque payments.

Full analysis of your workshop with reporting of parts sales, service work, and employee contribution figures.

Automatic postcode retrieval system. This is a very useful feature and saves a great of time on file setup and maintenance.

Three separate retail prices, as well as trade and list price. This enables the user to establish fixed discounts for each customer. These prices are stored in the system, and are automatically drawn upon when invoicing.

Detailed service descriptions available at the press of a button (up to 20 pages of description per service story is available).

Equipment ordered would be provided, and delivered on-site (if required) by C.A.M.S. staff, within one (1) week of receipt of official purchase order at our office. Freight costs will be applicable for non-Melbourne deliveries (these however would be minimal).

Payment terms are strictly COD unless prior arrangements have been made.

COMPANY PROFILE

Creative Accounts Management Systems has established itself as a solid, reliable company over the past twelve years of operation, providing vertical market software, business consultancy, hardware, network and software service and support to its client base of approximately 300 companies.

C.A.M.S. has over twelve years experience supplying computer systems to automotive workshops, and general accounting packages to small businesses. These have included many other specialist industries, such as Royal Women’s Hospital, Ansett Australia, Federal Airport Corporation, PlastaMasta Franchises, Brisbane Honda, Commodore Centre Car Wreckers, Acepia Internet Service Provider and many small computer suppliers.

We believe we have achieved the successful combination of keeping our customers happy, confident and satisfied with our products and service.

Pricing

Software - Workshop Apprentice version 5.2 $995.00

Workshop Manager version 5.2

	Single User $1,995.00
	Multi Site or Two User License $2,490.00
	Unlimited Users Site License $3,490.00

All versions come with fully registered disk and complete instruction manual.

Workshop Apprentice comes with 14days free telephone support.

Workshop Manager comes with 30 days free telephone support.

For further telephone support see Software Training and Support

Network

In light of future requirements by suppliers, and the expected activity in various workshops, placing greater demands on the operating system, we have been investigating alternatives available to Creative Accounts Management Systems to provide us with a solid, problem free LAN (local area network). This must also be achieved with the best possible attention to cost. Given the configurations of systems to be installed the pricing structure of Windows 95 or Windows for Workgroups becomes very attractive. Complete menu systems can be setup by individual users. Operators merely turn on the equipment and type in the password to operate.

To supply Windows 95 or Windows for Workgroups installed on each individual machine does not add anything to the cost of the machine. (All machines come with DOS and Windows or Windows 95 installed)

This is an ideal platform for up to a five-machine LAN system.

Network requirements:

	16 Bit network card
	Installation and configuration of system
	Terminators and plugs for each machine

Each individual machine $200.00

Cabling to be quoted separately for each individual site.

Hardware

To supply 1 x C.A.M.S. Pentium desktop computer system with 32 MByte RAM, 4.3 GByte Hard Disk Drive, 14’ SVGA Monitor, 36 x CD-ROM Drive, Sound Card, 3.5" Floppy Disk Drive, Honeywell Keyboard, Microsoft Mouse (price and components are subject to change without notice, call for latest pricing) - $1990.00

Printers

To supply 1 x Hewlett Packard 670c 4ppm Color Inkjet printer and cables - $335.00

And/or

To supply 1 x Hewlett Packard 6L 4ppm Laser printer and cables - $760.00

Modem

We propose to supply an external 56k V90 auto dial, auto answer, error-correcting modem with built in compression. (Dial back facility to be provided by software). We envisage that this modem would also be used for the direct dial-up facility discussed later in this proposal for on-line communication to Suppliers, Internet and C.A.M.S. support.

To supply modem as stated above $295.00

(Please note - a modem is not an option - it is compulsory in all sites for support)

To supply and install P.C. Anywhere for Windows 32/V2.0 software required for access to each site. $245.00

Training and support - Software

Basic Installation, Training and Support Pack - $195.00

On-site Installation and Basic Software Overview Training Session, (up to two hours)

Telephone Support Contract $50.00 per month (discounted after first year)

Telephone Support Contract holders are entitled to receive free telephone support, discounts on labor charges and will receive all updates free of charge.

Please note - Support contracts are intended for operational queries, not matters of accounting principle. We reserve the right to refer callers to other forms of assistance not covered under this plan at our discretion. Charges may arise from this assistance.

Options:

Training can be supplied by Creative Accounts Management Systems, on-site in the customer’s premises. We are offering a full training program where the operators will be trained in a one-day on-site hand holding capacity. The software, being so easy to learn and use should require no more than this. Up to one-month free telephone support is provided with the purchase of the software, depending on the version purchased.

To supply one full day training session on-site (no limit to number of attendees) - $800.00

To supply on-site training on a per hour basis minimum 1 hour includes travel $150.00

Thereafter $90.00 per hour or part thereof. (*Discount applies if telephone support contract is current.)

All training other than Melbourne Metro incurs additional airfare and/or accommodation costs for trainer. These will be charged for at cost.

Additional options

An uninteruptible power supply (UPS) is available and recommended for use in networks. This unit will enable the shutdown of the network in the event of power failure and we are offering this unit with an alarm card, which gives off a warning that a system shutdown should be commenced. (A valuable option to ensure a secure system) - $315.00

An internal/external Zip Drive device is also an option for backing up on a daily basis. This will allow a fast method of storing the large quantities of data accumulated in each workshop, given the amount of data to be accessible.

To supply and install and configure backups to Zip Drive (with two disks) - $350-445.00

Stationery

Stationery Starter Pack - (Dot Matrix Printers Only)
Includes: 500 preprinted invoices, 250 preprinted statements, 500 sheets report paper, and 20 preformatted backup disks. - $200.00

Laser/Inkjet Invoice/Statements
Pack of 500 preprinted with tear off remittance advice/receipt - $50.00

Dot Matrix Invoices (two part preprinted continuous)
Box of 1000 - $160.00

Dot Matrix Statements (two part preprinted continuous)
Box of 1000 - $190.00

Service and support - Hardware

Software support will be via modem as previously discussed.

All sites will be supported by modem for software. Hardware however will be supported on a return to base arrangement. We have facilities in place to provide overnight freight to our service centre for repairs, and in fact, in most cases we are able to provide a 24-48 hour, back on-site repair service. This is often much faster than actually getting local people out on-site.

Warranty periods are two years on all computer hardware (return to base at user expense)

All calls for help whether they are hardware, and/or software or general enquiry can be made to the one fax number (03 97371555) where they will then be directed to the appropriate people.

Pricing to be held firm for a period of 14 days from quotation.

The Main Menu

The Main Menu is a simple user interface.

All Main Menu Pads are aligned at the top status bar called the Menu Bar.

In the Menu Bar are menu pads with the main options, which are Customers, Suppliers, Stock, Ledger, Others, Help and Exit.

Each menu pad contains its own set of options.

For example, with the Customers Menu Pad the following options exist: Job Entry, Cash Sales, Maintenance, Receipts, Journals, Roadworthy, Incomplete Jobs, Sales, Letters, Analysis, Customers, All Transactions, Aged Balance, Banking, Statements, Post to GL, and End of Month.

The Suppliers Menu Pad has the following options: Maintenance, Payments, Journals, Standing Transactions, Suppliers, All Transactions, All Payments, Aged Balance, Statements, Post to GL, End of Month.

Parts Menu Pad has the options of: Maintenance, Groups File Maintenance, Kits File Maintenance, Delete Group, Tax Rate Change, Price Update, Reports (Price List, Retail Price List, Kits Price List, Stocktake Forms, Re-order Report, Stock Turnover, Stock Value Report, Top Selling Parts, Buy-in Parts), Post to GL, End of Month.

The Ledger Menu Pad consists of these options: Maintenance, Journal Entries, Account Transactions, Transactions by Code, Transactions by Date, Profit and Loss, Trial Balance, Balance Sheet, Bank Reconciliation, Post to GL, End of Month.

Other Menu Pad (house keeping) has: Reindex Files, Postcodes, Mechanics, Services, Function Keys, Company Setup, End of Year, History Clear, Tax Report, Modify Codes, Passwords, Payment Types, Stationery, Printers, Report Generator.

Help Menu Pad consists of Help on Workshop Manager, System Information, Update Information, and Tip for the Day, Software Disclaimer, and Find and Fix Balance Errors.

The Exit Menu Pad has only one option: Exit from Workshop Manager.

Customers Screen

The above screen is the Customer Information Screen.

This is a database of all your Account Customers.

It provides you with all the details of a customer from money owed, phone fax and mobile telephone numbers, address, vehicle details, brief vehicle history for last ten services and a memo relevant to the vehicle.

Notice the bottom line of the screen.

These are menu options available to take you further.

The options available are - Add, Credit, Delete, Edit, Find, History, Invoice, Memo, Next, Previous, Quote, Reprint, Transactions and Escape (Exit).

The Invoice Screen

The invoice screen caters for services (labour) and parts supplied.

Prices are retrieved automatically from the parts file and stock quantities are reduced accordingly.

Parts Information Screen

The Parts Information Screen contains information on your Parts.

Three separate suppliers can be entered.

Three levels of pricing, list and trade are available.

Minimum Stock Level and Sales to Date figures are monitored.

Full history of each part is maintained from the customers and suppliers invoice. Therefore things like recalls can be easily initiated.

Kits can be created and maintained such as LPG conversions.

Workshop Manager, Workshop Apprentice and Workshop Easy are trademarks of C.A.M.S.

All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to cams@camsoft.com.au.
Copyright � 1998 C.A.M.S. Creative Accounts Management Systems. All rights reserved.
Last modified: Monday, July 17, 2000.